Frequently Asked Questions

Find quick answers to common questions

General Questions

MySchool is a comprehensive school management system designed to streamline operations, enhance communication, and improve educational outcomes. It helps schools manage students, staff, attendance, fees, exams, and more.

You can register your school for free and explore the system. However, to access all premium features and full functionality, you'll need an active subscription plan. Check our Pricing page for details.

No, MySchool is designed to be user-friendly and intuitive. No technical knowledge is required. We also provide comprehensive documentation and support to help you get started.
Registration & Account

Click on "Get Started" or "Register School" button, fill in your school details and create an admin account. Registration is instant and you can start using the system immediately.

Yes, as the primary admin, you can create additional admin accounts and assign different roles (Teacher, Student, Parent) to users in your school.

Use the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password. If you need further assistance, contact our support team.
Subscription & Payment

We accept all major credit cards, debit cards, and online payment gateways through Razorpay. All transactions are secure and encrypted.

Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle. Contact support if you need immediate plan changes.

Your data will be preserved, but access to premium features will be restricted until you renew your subscription. You'll receive reminders before expiration.
Features & Usage

Yes, MySchool is fully responsive and works on all devices including smartphones and tablets. We also provide a RESTful API for mobile app integration.

Most reports can be exported in PDF or Excel format. Look for the export button in the top right of any report page. You can also generate custom reports from the Analytics section.

Yes, we take data security seriously. All data is encrypted, backed up regularly, and stored securely. Each school's data is isolated and only accessible by authorized users. See our Privacy Policy for more details.
Support

You can get help through multiple channels:

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